
Patient Connect
Description
Patient Connect is a specialized remote call center that helps medical practices manage appointment scheduling and patient call handling seamlessly. We act as an in-house scheduling solution, integrating directly with your EMR system to handle patient calls just like your own staff—without patients realizing they’re speaking with an outsourced team. Our service ensures improved patient experience, reduced administrative burden, and increased efficiency for healthcare providers.
What is Patient Connect?
Patient Connect is a specialized remote call center that helps medical practices manage appointment scheduling and patient call handling. It integrates with your EMR system to function like an in-house team, so patients never know their calls are outsourced.
Where is Patient Connect located?
We are located at 1541 Alta Drive, Suite 302, Whitehall, PA 18052.
What What services does Patient Connect offer?
We handle appointment scheduling, patient call management, and administrative support for healthcare practices, helping reduce workload and improve patient experience.
What are Patient Connect’s operating hours?
We are available Monday through Friday, 8 AM to 8 PM EST.
How can I contact Patient Connect?
You can reach us by phone at 800-600-1415 or email at support@pcmcc.com.